Frequently Asked Questions
Everything you need to know about our concierge home maintenance service
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What areas do you serve?
We proudly serve Toronto and the entire GTA, including North York, Vaughan, Markham, Scarborough, Etobicoke, and Mississauga.
How often do you visit my home?
All packages include twice-weekly visits by bonded professionals. We can also customize additional visits to provide a truly personalized service.
How do you access my property?
We arrange a secure key handover or lockbox setup during our initial visit. Your privacy and security are our top priority.
What happens if an issue is found?
We notify you immediately with photos and recommendations. For Complete package clients, we can obtain quotes and coordinate approved repairs.
How do I pay?
No payment is due at booking. We contact you to arrange cash, cheque, or Interac e-Transfer before service begins.
What if I return early or extend my trip?
Simply let us know. We adjust visits accordingly with no hassle.
How do I get started?
Select your package online, and we'll reach out within 24 hours to confirm details and schedule your service.